vacancy details

Hospitality Supervisor

Company:
Cardiff City

Location:
Cardiff City Stadium

Benefits:
£££'s Competitive

Start:
Immediate

Duration:
Ongoing casual work

Description

To assist the Restaurant Manager in ensuring the highest standards of service at all times. To assist in leading and motivating the team

·      Check all counters and service areas are set up for service
·      Hold briefing sessions before service to discuss menu items, pricing etc
-      Assist team before, during and after service

·       The team are ready and fully briefed before each service
·       Service is not compromised even during busy periods
Allocate duties to the team, supervising and assisting where necessary
Prioritise work, monitor standards and conduct regular quality audits

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Requirements

·      Proven experience in a supervisory role
·      Excellent people skills, able to motivate, lead and develop a team
·      Have a passion about food and excellent customer service
·      Knowledge about products, promotions and sales
Sound awareness of health, safety and food safety legislation

·      High standards and be quality driven
·      Interpersonal and organisational skills
·      Be able to address and resolve customer complaints
·      An eye for detail
A ‘can do’ attitude!


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