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Graduate Support Consultant x 4

  • Job Location

    Wolverhampton, West Midlands (County)

  • Duration

    Permanent

  • Job Benefits

    £22000.00/annum plus excellent benefits




Description

Graduate Support Consultants x4

£22,000 plus excellent benefits

Permanent Positions

Wolverhampton

* Are you a Graduate with an Accountancy / Finance / IT / Business degree?

* Do you want to receive excellent training within a market leading sector?

* Do you have the drive to succeed and get the opportunity to earn £60K after 5 / 6 years?

If you have answered YES to the questions above then we need to talk to you today!

This is an excellent opportunity for a Finance and Accounting / Business Administration / Computing for Business / IT Graduate (other degrees will definitely be considered) looking for their first step into the world of IT Consultancy. This company, which is in the top 100 companies to work for, is offering the chance to work in one of the best businesses in their industry. They will also be offering full onsite and offsite training leading to a Level 4 Business Analyst Apprenticeship Qualification during your first 18 months, whilst continually developing on the job skills. This training is fully funded and will provide fantastic earning potential as you develop into an experienced Consultant!

The growing business is looking for 4 Graduate Software Support Consultants who will provide business support to customers Microsoft Dynamics NAV systems. It is a junior role to start with but will progress usually within 2 to 4 years to an onsite Consultant and therefore being able to deal with customers face to face is essential. At this stage, your earning potential can more than double!

Training will be guided by your mentor using Microsoft provided self-study learning material, offsite training on a 6 weekly basis, testing, onsite classroom training and on the job experience. Microsoft Certifications can be achieved within the relevant areas of functionality.

Key Responsibilities:

* Answering and Logging calls and emails regarding system issues and assigning the correct priority, obtaining and logging the information needed

* Providing first line assistance that leads to the successful resolution of cases

* Working with second line support and the consulting/development teams to reproduce the issues and determine the cause then communicate the actions needed to allow speedy resolution.

* Communicating the status of outstanding cases and the plans for their resolution.

Qualifications and skills required:

Business / Finance / Accounting / Computing Science / Computing for Business / IT or other degree and you will have achieved 112 UKAS points at A level, with good grades in GCSE Maths and English

1. Basic accounting and common business practice knowledge

2. Problem solving/analytical mind

3. Great communication and customer handling skills

4. Ability to understand and learn software and processes quickly

Start date is the 2nd September 2019 and you must be available for the first 2 months to complete the initial training sessions.

Hours of work are 37.5 Monday to Friday; 30 to 35 days annual leave plus other benefits including free parking, pension and life assurance. Working in amazing offices, which include free soft drinks, table tennis, pool table, darts, foosball table, break out lounge and more





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Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.